■ Only the AC input terminal can be extended, and the DC output terminal cannot be extended, otherwise the camera will not work properly.

■ Check whether the IP of the camera can access the Internet normally, it is recommended to change the IP to DHCP mode and fill in the correct DNS server. After changing the IP, restart it to tak...

■ Contact our technical support to force a reset.Note: Do not power off or interrupt the network cable during the installation of the firmware, otherwise the camera have possibility to become bri...

■ Solution:a. Check whether the USB cable of the device is connected well and whether the power indicator is onb. Check whether the device is normal after power-off and restartc. Restart the compu...

■ a. Remote control address is set to 1 (if the machine is set back to the factory defaults, remote control addresses need to be back to 1 too)b. Check whether the battery is installed on the re...

■ a. Check if the camera outputs video normally by connecting directly to the screen.b. Check whether the network cable is connected properly (Ethernet port yellow light flashes to indicate nor...

■ 1.1 Do not expose the product to rain or moisture. 1.2 To prevent the risk of electric shock, do not open the case. Installation and maintenance should only be carried out by qualified techn...